Privacy policy

Plain English, no dark patterns. Last updated August 25, 2026.

What we collect

Account data. Your email address and, if you sign in with Google, your name and Google account id. Passwords are stored only as salted hashes.

Your photos and videos. The listing photos you upload and the videos we generate from them. They are stored on our servers in the EU (Hetzner, Finland) and are private to your account.

Billing. Payments are processed by Stripe. We never see or store your card number — we keep only your Stripe customer id, your plan, and its renewal date.

Usage. First-party analytics (pages viewed, features used) tied to a hashed visitor id, and — on the public marketing pages — the Meta Pixel, which we use to measure our advertising.

How your photos are used

Your photos are sent to the AI generation providers we use (currently Pruna AI and Replicate) solely to produce your video, and to nothing else. We do not train models on your photos, we do not publish them, and we do not sell them or any other data about you — to anyone.

You confirm at upload that you own or are licensed to use the photos. The finished video belongs to you.

Retention and deletion

Photos, working files, and videos are kept while your account exists so you can re-download them. Deleting a tour removes its photos and video; deleting your account removes everything. To delete your account, email [email protected] from your account address — we complete deletion within 30 days.

Cookies

The app uses a session cookie to keep you signed in. Marketing pages set the Meta Pixel's cookies for ad measurement. We do not run third-party ad networks beyond that.

Your rights

You can ask us for a copy of your data, ask us to correct it, or ask us to delete it, at any time, by emailing [email protected]. If you are in the EU/EEA or UK, these are your GDPR rights and we honor them for everyone regardless of location.

Contact

ListedReel is operated by the ListedReel team. Questions about this policy: [email protected]. We will update this page when our practices change and date every revision.

See also our Terms of Service.